At Primegrillstore, accessible from primegrillstore.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

1.1 Personal Information

When you visit the Site or make a purchase, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (encrypted and processed securely by payment providers; we do not store payment card details)
  • Order details and purchase history

1.2 Automatically Collected Information

When browsing the Site, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of visit
  • Referring websites

This data helps us improve our services and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send updates, promotions, or newsletters (you may opt out anytime)
  • Prevent fraud and increase security

3. How We Protect Your Information

We implement security measures such as:

  • SSL encryption
  • Secure payment gateways
  • Restricted access to personal information
  • Regular website security checks

Your personal details are never sold, rented, or shared with third parties for marketing.

4. Sharing Your Information

We may share your information only with:

4.1 Service Providers

Such as:

  • Payment processors
  • Shipping carriers
  • Analytics tools (e.g., Google Analytics)
  • Website hosting providers
  • Customer support platforms

These partners only receive the data necessary to perform their services.

4.2 Legal Requirements

We may disclose information if required by law, court order, or to protect our legal rights.

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember your cart
  • Improve website performance
  • Understand visitor behavior
  • Personalize user experience

You can control cookie settings in your browser.

6. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your data
  • Right to correct inaccurate information
  • Right to request deletion
  • Right to withdraw consent
  • Right to restrict processing
  • Right to data portability

To submit a request, contact us using the information below.

7. Data Retention

We keep order information for our records unless you request deletion.
Data used for analytics is stored in accordance with each service provider’s policy.

8. Children’s Privacy

Primegrillstore does not knowingly collect data from users under 13 years old.
If you believe a child has submitted information, please contact us to remove it.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, you can contact us at:

Primegrillstore
📧 Email: primegrillstore.shop@gmail.com
📞 Phone: +1 407-830-1038
📍 Address: 587 E State Road 434, Longwood, FL 32750, United States